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Garden Day is a community movement that was created by the Candide app. Candide does not profit from Garden Day, but has created the celebration as part of its mission to engage more people with gardens and gardening, to bring garden enthusiasts together to share and learn and to highlight the many benefits of spending time in the garden.
Personal information we collect and receive
“Personal information” is information that identifies you as an individual or relates to an identifiable individual, such as your name, postal address, telephone number, email address, and payment details.
We collect and receive personal information about you in the following ways:
Personal information you give us
Personal information we collect or receive when you use our platforms
We collect personal information when you use our Platforms by using cookies, web beacons and other technologies. Depending on how you access and use our Platforms, we may receive:
Personal information from third-party sources
We may receive additional personal information about you that is publicly or commercially available and combine that with the personal information we have collected or received about you in other ways.
How we use the personal information we collect and receive
We use the personal information we collect and receive for the following general purposes:
We also use and disclose your personal information as necessary or appropriate, especially where we have a legal obligation or legitimate interest to do so:
How we share the personal information we collect and receive
We don’t sell your personal information to third parties for their marketing purposes.
We may share personal information with:
Monitoring of communications
We may monitor and record our communications with you, including e-mails. Information which we collect may then be used for training purposes, quality assurance, to record details about the products and services you use or ask us about, and in order to meet our legal and regulatory obligations generally.
You have the right to ask us not to contact you for marketing purposes. You can exercise this right at any time by using any of the various “opt-out” options that we will always provide to you when we communicate with you. We will try to comply with your requests as soon as reasonably practicable. Please note that we won’t send you marketing messages if you tell us not to but we will still need to send you service-related messages.
You can opt-out of getting marketing messages in the following ways:
We want to make sure that any data we hold about you is up to date. If you think your personal information is inaccurate, you can ask us to correct or remove it.
You have the right to know what personal information we hold about you. If you’d like a copy of some or all of your personal information, write to us at [email protected] and we will be happy to provide you with a copy of the personal data we store about you in electronic format. We will respond to your request consistent with applicable law.
Please note that we may need to retain certain personal information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion.
Depending on how you set up your marketing preferences, we may share information about how you’ve used our website with our advertisers and other companies who offer their services on our Platforms.
Our commitment to security
We seek to employ a number of reasonable organisational, technical and administrative safeguards intended to mitigate the risk of unauthorized access or disclosure of your personal information. We will do our best to protect your personal information and we will use up to date technology that will help us to do this. We will at all times comply with our obligation under law.
We retain personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law.
The criteria used to determine our retention periods include:
Links to other websites
The Platforms, our websites or social media platforms may contain links to and from websites, mobile applications or services of third parties, advertisers or affiliates. Please note that we are not responsible for the privacy practices of such other parties and advise you to read the privacy statements of each website you visit which collects personal information. The inclusion of a link to third party services or products does not imply endorsement of the linked site or service by us or our affiliates.
Use of services by minors
Our services are not directed to individuals under the age of thirteen (13) and we do not knowingly collect personal information from individuals under 13.
We are based in and operate from the UK, and, regardless of where you use or access our website, products, or services, your personal information may be transferred to and maintained on servers located in the UK (or elsewhere in the world). Please note that any personal information we obtain about you will be stored in accordance with UK privacy laws, regulations and standards, which may not be equivalent to the laws in your country of residence. By providing your personal information to us or by using our websites you consent to the processing and transfer of your personal information to and in the UK (or elsewhere in the world). We might transfer your personal information to places outside the UK or European Economic Area (“EEA”) and store it there, where our suppliers might process it.
For transfers from the EEA to countries not considered adequate by the European Commission (the full list of such countries are available here), we have put in place adequate measures, such as standard contractual clauses adopted by the European Commission, to protect your personal information. You may obtain a copy of these measures by contacting us at [email protected]
Third party payment service
If you are located in the EEA, you also may lodge a complaint with a data protection authority for your country or region or where an alleged infringement of applicable data protection law occurs. A list of data protection authorities is available here.